Hurtig levering
Fremragende Trustpilot
Op til 20% Rabat på nye medlemsordrer
Kurv

Sustainable Customer Experience Design

SPAR
kr 48

Sustainable Customer Experience Design

Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.

The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach.

Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.

Eksklusiv medlemspris 402 kr
Medlemspris 407 kr
Eksklusiv medlemspris og medlemspris er kun for medlemmer. Du bliver automatisk medlem når du køber til eksklusiv medlemspris eller medlemspris. Få 7 dages gratis medlemskab (herefter automatisk 89 kr/30 dage). Læs mere om fordelene
Gratis fragt
23 - 25 hverdage
10 kr
Lavt pakkegebyr
Normalpris 450 kr
Fragt: 59 kr
23 - 25 hverdage
20 kr
Pakkegebyr
Spar 48 kr
Se vores konkurrenters priser her
God 15.873 anmeldelser på

Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.

The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach.

Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.

Produktdetaljer
Sprog: Engelsk
Sider: 300
ISBN-13: 9781138658554
Indbinding: Paperback
Udgave:
ISBN-10: 1138658553
Udg. Dato: 5 jun 2018
Længde: 15mm
Bredde: 246mm
Højde: 180mm
Forlag: Taylor & Francis Ltd
Oplagsdato: 5 jun 2018
Forfatter(e) Frans Melissen, Bert (NHTV Breda University of Applied Sciences Smit, Bert Smit


Kategori Miljøbeskyttelse: ideologi


Sprog Engelsk


Indbinding Paperback


Sider 300


Udgave


Længde 15mm


Bredde 246mm


Højde 180mm


Udg. Dato 5 jun 2018


Oplagsdato 5 jun 2018

MEDLEMSFORDELE
GRATIS FRAGT
SPAR OP TIL 90%
Andre har også købt
BOG (PAPERBACK)
Eksklusiv medlemspris kr 112

kr 116
Normalpris
kr 112
Medlemspris
SPAR
kr 4
BOG (PAPERBACK)
Eksklusiv medlemspris kr 213

kr 235
Normalpris
kr 215
Medlemspris
SPAR
kr 22
E-BOG
Eksklusiv medlemspris kr 100

kr 134
Normalpris
kr 103
Medlemspris
SPAR
kr 34
BOG (PAPERBACK)
Eksklusiv medlemspris kr 547

kr 878
Normalpris
kr 580
Medlemspris
SPAR
kr 331
BOG (HARDBACK)
Eksklusiv medlemspris kr 244

kr 281
Normalpris
kr 248
Medlemspris
SPAR
kr 37
BOG (PAPERBACK)
Eksklusiv medlemspris kr 230

kr 315
Normalpris
kr 239
Medlemspris
SPAR
kr 85
BOG (PAPERBACK)
Eksklusiv medlemspris kr 261

kr 371
Normalpris
kr 272
Medlemspris
SPAR
kr 110
E-BOG
Eksklusiv medlemspris kr 78

kr 99
Normalpris
kr 80
Medlemspris
SPAR
kr 21
BOG (HARDBACK)
Eksklusiv medlemspris kr 179

kr 224
Normalpris
kr 184
Medlemspris
SPAR
kr 45
BOG (PAPERBACK)
Eksklusiv medlemspris kr 122

kr 125
Normalpris
kr 122
Medlemspris
SPAR
kr 3
BOG (HÆFTET)
Eksklusiv medlemspris kr 60

kr 60
Normalpris
kr 60
Medlemspris
BOG (HARDBACK)
Eksklusiv medlemspris kr 147

kr 168
Normalpris
kr 149
Medlemspris
SPAR
kr 21
BOG (PAPERBACK)
Eksklusiv medlemspris kr 128

kr 134
Normalpris
kr 129
Medlemspris
SPAR
kr 6
E-BOG
Eksklusiv medlemspris kr 75

kr 107
Normalpris
kr 78
Medlemspris
SPAR
kr 32
BOG (PAPERBACK)
Eksklusiv medlemspris kr 313

kr 348
Normalpris
kr 317
Medlemspris
SPAR
kr 35
BOG (PAPERBACK)
Eksklusiv medlemspris kr 122

kr 125
Normalpris
kr 122
Medlemspris
SPAR
kr 3
BOG (HÆFTET)
Eksklusiv medlemspris kr 259

kr 299
Normalpris
kr 263
Medlemspris
SPAR
kr 40
BOG (HARDBACK)
Eksklusiv medlemspris kr 221

kr 247
Normalpris
kr 224
Medlemspris
SPAR
kr 26
BOG (PAPERBACK)
Eksklusiv medlemspris kr 122

kr 125
Normalpris
kr 122
Medlemspris
SPAR
kr 3
LYDBOG
Eksklusiv medlemspris kr 119

kr 149
Normalpris
kr 122
Medlemspris
SPAR
kr 30
Vi anbefaler også
BOG (PAPERBACK)
Eksklusiv medlemspris kr 455

kr 518
Normalpris
kr 461
Medlemspris
SPAR
kr 63
BOG (HARDBACK)
Eksklusiv medlemspris kr 407

kr 506
Normalpris
kr 417
Medlemspris
SPAR
kr 99
BOG (PAPERBACK)
Eksklusiv medlemspris kr 376

kr 416
Normalpris
kr 380
Medlemspris
SPAR
kr 40
BOG (PAPERBACK)
Eksklusiv medlemspris kr 358

kr 393
Normalpris
kr 362
Medlemspris
SPAR
kr 35
BOG (PAPERBACK)
Eksklusiv medlemspris kr 359

kr 420
Normalpris
kr 365
Medlemspris
SPAR
kr 61
BOG (PAPERBACK)
Eksklusiv medlemspris kr 385

kr 427
Normalpris
kr 389
Medlemspris
SPAR
kr 42
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 281

kr 336
Normalpris
kr 287
Medlemspris
SPAR
kr 55
BOG (HARDBACK)
Eksklusiv medlemspris kr 407

kr 506
Normalpris
kr 417
Medlemspris
SPAR
kr 99
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 455

kr 518
Normalpris
kr 461
Medlemspris
SPAR
kr 63
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 437

kr 495
Normalpris
kr 443
Medlemspris
SPAR
kr 58
BOG (PAPERBACK)
Eksklusiv medlemspris kr 385

kr 427
Normalpris
kr 389
Medlemspris
SPAR
kr 42
BOG (PAPERBACK)
Eksklusiv medlemspris kr 394

kr 468
Normalpris
kr 401
Medlemspris
SPAR
kr 74