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High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience
Af: Jody Hoffer Gittell Engelsk Hardback
SPAR
kr 152
High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience
Af: Jody Hoffer Gittell Engelsk Hardback

In her groundbreaking book The SouthwestAirlines Way, Jody Hoffer Gittell revealedthe management secrets of the companyFortune magazine called “the most successfulairline in history.” Now, the bestsellingbusiness author explains how to apply thosesame principles in one of our nation’s largest,most important, and increasingly complexindustries.

High Performance Healthcare explains the criticalconcept of “relational coordination”—coordinating work through shared goals,shared knowledge, and mutual respect.Because of the way healthcare is organized,weak links exist throughout the chain ofcommunication. Gittell clearly demonstratesthat relational coordination strengthens thoseweak links, enabling providers to deliver highquality, efficient care to their patients.Using Gittell’s innovative management methods,you will improve quality, maximizeefficiency, and compete more effectively.

High Performance Healthcare walks you step by stepthrough the process of:

  • Identifying weak areas of relationalcoordination within your organization
  • Transforming work practices thatare creating barriers to relationalcoordination
  • Building a high performance worksystem to foster consistent relationalcoordination across all disciplines

The book includes case studies illustratinghow some healthcare organizations arealready transforming themselves using Gittell’sproven tools. It concludes by identifying industry-level obstacles to high performancehealthcare and showing how individual organizationsand their leaders can supportsweeping change at the highest levels.

Policy changes and increased access to carewill not alone answer the healthcare industry’sproblems. Timely, accurate, problem-solvingcommunication that crosses all organizationalboundaries is a powerful response to businessas usual. High Performance Healthcare explainsexactly how to achieve this crucial dynamic,providing a long-awaited cure to an industryin crisis.

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In her groundbreaking book The SouthwestAirlines Way, Jody Hoffer Gittell revealedthe management secrets of the companyFortune magazine called “the most successfulairline in history.” Now, the bestsellingbusiness author explains how to apply thosesame principles in one of our nation’s largest,most important, and increasingly complexindustries.

High Performance Healthcare explains the criticalconcept of “relational coordination”—coordinating work through shared goals,shared knowledge, and mutual respect.Because of the way healthcare is organized,weak links exist throughout the chain ofcommunication. Gittell clearly demonstratesthat relational coordination strengthens thoseweak links, enabling providers to deliver highquality, efficient care to their patients.Using Gittell’s innovative management methods,you will improve quality, maximizeefficiency, and compete more effectively.

High Performance Healthcare walks you step by stepthrough the process of:

  • Identifying weak areas of relationalcoordination within your organization
  • Transforming work practices thatare creating barriers to relationalcoordination
  • Building a high performance worksystem to foster consistent relationalcoordination across all disciplines

The book includes case studies illustratinghow some healthcare organizations arealready transforming themselves using Gittell’sproven tools. It concludes by identifying industry-level obstacles to high performancehealthcare and showing how individual organizationsand their leaders can supportsweeping change at the highest levels.

Policy changes and increased access to carewill not alone answer the healthcare industry’sproblems. Timely, accurate, problem-solvingcommunication that crosses all organizationalboundaries is a powerful response to businessas usual. High Performance Healthcare explainsexactly how to achieve this crucial dynamic,providing a long-awaited cure to an industryin crisis.

Produktdetaljer
Sprog: Engelsk
Sider: 288
ISBN-13: 9780071621762
Indbinding: Hardback
Udgave:
ISBN-10: 0071621768
Udg. Dato: 16 aug 2009
Længde: 29mm
Bredde: 228mm
Højde: 162mm
Oplagsdato: 16 aug 2009
Forfatter(e): Jody Hoffer Gittell
Forfatter(e) Jody Hoffer Gittell


Kategori Administration og ledelse i sundhedsvæsenet


Sprog Engelsk


Indbinding Hardback


Sider 288


Udgave


Længde 29mm


Bredde 228mm


Højde 162mm

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