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Just Listen
Af: Mark Goulston Engelsk Paperback
SPAR
kr 26
Just Listen
Af: Mark Goulston Engelsk Paperback

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can''t break through emotional barricades and get your message thoroughly communicated and registered.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:

  • make a powerful and positive first impression;
  • listen effectively;
  • make even a total stranger (potential client) feel understood;
  • talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset;
  • and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.

Whether they''re coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

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Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can''t break through emotional barricades and get your message thoroughly communicated and registered.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to:

  • make a powerful and positive first impression;
  • listen effectively;
  • make even a total stranger (potential client) feel understood;
  • talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset;
  • and achieve buy-in--the linchpin of all persuasion, negotiation, and sales.

Whether they''re coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

Produktdetaljer
Sprog: Engelsk
Sider: 256
ISBN-13: 9780814436479
Indbinding: Paperback
Udgave:
ISBN-10: 0814436471
Udg. Dato: 6 mar 2018
Længde: 22mm
Bredde: 155mm
Højde: 228mm
Oplagsdato: 6 mar 2018
Forfatter(e): Mark Goulston
Forfatter(e) Mark Goulston


Kategori Erhvervskommunikation & præsentation


Sprog Engelsk


Indbinding Paperback


Sider 256


Udgave


Længde 22mm


Bredde 155mm


Højde 228mm

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