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How to Change Minds; The Art of Influence without Manipulation

Af: Rob Jolles Engelsk Paperback
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How to Change Minds; The Art of Influence without Manipulation

Af: Rob Jolles Engelsk Paperback
Sooner or later we all find ourselves in situations where we need to change people’s minds to help them see where their best interests lie. It comes up in countless personal and professional situations. As a salesman, manager, corporate trainer, and for 30 years a professional speaker, bestselling author Rob Jolles knows first hand how to translate the lessons in influence traditionally taught to those in sales for non-salespeople.

Jolles lays out a simple, flexible, repeatable process that begins with establishing genuine trust and connection by asking the right questions, not by telling people what you think they need. You''re not trying to force someone to come to a conclusion that only benefits you—that is manipulation. Your task is to explore and expose through dialogue the pain caused by the problem the other person is facing, and the consequences that could result from not dealing with the problem, and to work with them so that they see what you''re suggesting will benefit them and those they care about. That is influence.

The book is filled with sometimes funny, sometimes moving stories of the principles behind Jolle’s approach in action. These stories emphasize the hard line between influence and manipulation. Sometimes we have to take a stand, reach down deep, and help people change their minds. But rather than feeling badly, we need to believe in something bigger. We need to believe there is a clear, ethical line between influence and manipulation, and to stay on the right side of that line.

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Sooner or later we all find ourselves in situations where we need to change people’s minds to help them see where their best interests lie. It comes up in countless personal and professional situations. As a salesman, manager, corporate trainer, and for 30 years a professional speaker, bestselling author Rob Jolles knows first hand how to translate the lessons in influence traditionally taught to those in sales for non-salespeople.

Jolles lays out a simple, flexible, repeatable process that begins with establishing genuine trust and connection by asking the right questions, not by telling people what you think they need. You''re not trying to force someone to come to a conclusion that only benefits you—that is manipulation. Your task is to explore and expose through dialogue the pain caused by the problem the other person is facing, and the consequences that could result from not dealing with the problem, and to work with them so that they see what you''re suggesting will benefit them and those they care about. That is influence.

The book is filled with sometimes funny, sometimes moving stories of the principles behind Jolle’s approach in action. These stories emphasize the hard line between influence and manipulation. Sometimes we have to take a stand, reach down deep, and help people change their minds. But rather than feeling badly, we need to believe in something bigger. We need to believe there is a clear, ethical line between influence and manipulation, and to stay on the right side of that line.

Produktdetaljer
Sprog: Engelsk
Sider: 216
ISBN-13: 9781609948290
Indbinding: Paperback
Udgave:
ISBN-10: 1609948297
Kategori: Populærpsykologi
Udg. Dato: 4 jun 2013
Længde: 15mm
Bredde: 216mm
Højde: 142mm
Forlag: Berrett-Koehler
Oplagsdato: 4 jun 2013
Forfatter(e): Rob Jolles
Forfatter(e) Rob Jolles


Kategori Populærpsykologi


Sprog Engelsk


Indbinding Paperback


Sider 216


Udgave


Længde 15mm


Bredde 216mm


Højde 142mm


Udg. Dato 4 jun 2013


Oplagsdato 4 jun 2013

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