Written by case managers for case managers, this reference manual for nurses and other health professionals presents a Case Management Society of America (CMSA)–tested approach toward systematically integrating physical and mental health case management principles and assessment tools. Since the health care field has undergone major changes such as the passing of the Patient Protection and Affordable Care Act (PPACA), Mental Health Parity, Transition of Care & Chronic Care Management, and the Medicare Access and CHIP Reauthorization Act (MACRA), health care workers must know how to integrate those new regulations, describe alternative payment options, and implement requirements for greater patient and family assessment, care planning, and care coordination in their practice.

CMSA’s Integrated Case Management delves into the role of the case manager and unpacks how case managers assess and treat complex patients. These are patients who may be challenged with medical and behavioral conditions, poor access to care services, as well as chronic illnesses and disabilities, and require multidisciplinary care to regain health and function. With a wealth of information on regulatory requirements, new models of care, integration of services, digital and telemedicine, and new performance measures that are clearly defined for nurses in nursing terminology, chapters outline the steps needed to begin, implement, and use the interventions of the Integrated Case Management approach. All content aligns with the newly revised 2017 Model Care Act, the CMSA Standards of Practice 2016, and the CMSA Core Curriculum for Case Management, Third Edition.