Good requirements do not come from a tool, or from a customer interview. They come from a repeatable set of processes that take a project from the early idea stage through to the creation of an agreed-upon project and product scope between the customer and the developer.

From enterprise analysis and planning requirements gathering to documentation, Determining Project Requirements, Second Edition: Mastering the BABOK^® and the CBAP^® Exam covers the entire business analysis cycle as well as modeling techniques. Aligned with the International Institute of Business Analysis’ (IIBA) Business Analysis Body of Knowledge 2.0^® (BABOK^® Guide 2.0), the second edition of this popular reference provides readers with a complete and up-to-date resource for preparing to take the Certified Business Analysis Professional (CBAP^®) examination. It also:

• Presents helpful techniques, tools, best practices, and templates to help readers improve the requirements gathering processes within their organization



• Contains exercises, sample solutions, and a case study that illustrate how to deal with the various situations that might be encountered in the requirements gathering process



• Supplies a broad overview of a multitude of business analysis issues



• Includes two sample business requirements documents—one is a comprehensive template, provided courtesy of ESI International, the second is a simpler template suitable for smaller projects

The book covers all of the BABOK^® knowledge areas and features new preparatory sections for the CBAP^® exam that include 300 questions. It examines data modeling, requirements modeling techniques, process modeling, and hybrid techniques. With its many examples, use cases, and business requirements document templates, this book is the ideal self-study guide for pra