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The Power of Trust
Af: Sandra J Sucher, Shalene Gupta Engelsk Hardback
SPAR
kr 66
The Power of Trust
Af: Sandra J Sucher, Shalene Gupta Engelsk Hardback
A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be.
 
Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted.

Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not.

When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.
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A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be.
 
Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted.

Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not.

When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.
Produktdetaljer
Sprog: Engelsk
Sider: 304
ISBN-13: 9781541756670
Indbinding: Hardback
Udgave:
ISBN-10: 1541756673
Udg. Dato: 5 aug 2021
Længde: 30mm
Bredde: 242mm
Højde: 162mm
Oplagsdato: 5 aug 2021
Forfatter(e) Sandra J Sucher, Shalene Gupta


Kategori Ledelse: lederskab og motivation


Sprog Engelsk


Indbinding Hardback


Sider 304


Udgave


Længde 30mm


Bredde 242mm


Højde 162mm

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