Hurtig levering
Fremragende Trustpilot
Op til 20% Rabat på nye medlemsordrer
Kurv
Building Customer-brand Relationships
SPAR
kr 95
Building Customer-brand Relationships
Almost every advertising, promotion, or marketing communications textbook is based on an inside-out approach, focusing on what the marketer wants to communicate to customers and prospects. This text takes a different view - that the marketer and the customer build the ongoing brand value together. Rather than the marketer trying to ''sell'', the role of the marketer is to help customer buy. To do that, a customer view is vital and customer insight is essential. Customer insights allow the marketer to understand which audiences are important for a product, what delivery forms are appropriate, and what type of content is beneficial. "Building Customer-Brand Relationships" is themed around the four key elements marketing communicators use in developing programs - audiences, brands, delivery, and content - but provides an innovative approach to marketing communications in the ''push-pull'' marketplace that combines traditional outbound communications (advertising, sales promotion, direct marketing, and PR) with the inbound or ''pull'' media of Internet, mobile communications, social networks, and more. Its ''customer-centric'' media planning approach covers media decision before dealing with creative development, and emphasizes measurement and accountability. The text''s concepts have been used successfully around the world, and can be adapted and adjusted to any type of product or service.
Eksklusiv medlemspris 569 kr
Medlemspris 579 kr
Eksklusiv medlemspris og medlemspris er kun for medlemmer. Du bliver automatisk medlem når du køber til eksklusiv medlemspris eller medlemspris. Få 7 dages gratis medlemskab (herefter automatisk 89 kr/30 dage). Læs mere om fordelene
Gratis fragt
23 - 25 hverdage
10 kr
Lavt pakkegebyr
Normalpris 664 kr
Fragt: 59 kr
23 - 25 hverdage
20 kr
Pakkegebyr
Spar 95 kr
Se vores konkurrenters priser her
God 15.849 anmeldelser på
Almost every advertising, promotion, or marketing communications textbook is based on an inside-out approach, focusing on what the marketer wants to communicate to customers and prospects. This text takes a different view - that the marketer and the customer build the ongoing brand value together. Rather than the marketer trying to ''sell'', the role of the marketer is to help customer buy. To do that, a customer view is vital and customer insight is essential. Customer insights allow the marketer to understand which audiences are important for a product, what delivery forms are appropriate, and what type of content is beneficial. "Building Customer-Brand Relationships" is themed around the four key elements marketing communicators use in developing programs - audiences, brands, delivery, and content - but provides an innovative approach to marketing communications in the ''push-pull'' marketplace that combines traditional outbound communications (advertising, sales promotion, direct marketing, and PR) with the inbound or ''pull'' media of Internet, mobile communications, social networks, and more. Its ''customer-centric'' media planning approach covers media decision before dealing with creative development, and emphasizes measurement and accountability. The text''s concepts have been used successfully around the world, and can be adapted and adjusted to any type of product or service.
Se mere i:
Produktdetaljer
Sprog: Engelsk
Sider: 368
ISBN-13: 9780765617996
Indbinding: Paperback
Udgave:
ISBN-10: 0765617994
Kategori: Kundeservice
Udg. Dato: 15 apr 2009
Længde: 32mm
Bredde: 180mm
Højde: 256mm
Oplagsdato: 15 apr 2009
Forfatter(e) Heidi F. Schultz, Don E. Schultz, Marian Azzaro, Beth E. Barnes


Kategori Kundeservice


Sprog Engelsk


Indbinding Paperback


Sider 368


Udgave


Længde 32mm


Bredde 180mm


Højde 256mm


Udg. Dato 15 apr 2009


Oplagsdato 15 apr 2009

MEDLEMSFORDELE
GRATIS FRAGT
SPAR OP TIL 90%
Andre har også købt
BOG (HÆFTET)
Eksklusiv medlemspris kr 189

kr 280
Normalpris
kr 198
Medlemspris
SPAR
kr 91
BOG (INDBUNDET)
Eksklusiv medlemspris kr 208

kr 299
Normalpris
kr 217
Medlemspris
SPAR
kr 91
BOG (INDBUNDET)
Eksklusiv medlemspris kr 380

kr 499
Normalpris
kr 392
Medlemspris
SPAR
kr 119
LYDBOG
Eksklusiv medlemspris kr 95

kr 129
Normalpris
kr 98
Medlemspris
SPAR
kr 34
BOG (INDBUNDET)
Eksklusiv medlemspris kr 220

kr 320
Normalpris
kr 230
Medlemspris
SPAR
kr 100
BOG (HÆFTET)
Eksklusiv medlemspris kr 59

kr 129
Normalpris
kr 66
Medlemspris
SPAR
kr 70
BOG (INDBUNDET)
Eksklusiv medlemspris kr 172

kr 250
Normalpris
kr 180
Medlemspris
SPAR
kr 78
BOG (INDBUNDET)
Eksklusiv medlemspris kr 262

kr 349
Normalpris
kr 271
Medlemspris
SPAR
kr 87
BOG (HÆFTET)
Eksklusiv medlemspris kr 149

kr 249
Normalpris
kr 159
Medlemspris
SPAR
kr 100
BOG (INDBUNDET)
Eksklusiv medlemspris kr 214

kr 320
Normalpris
kr 225
Medlemspris
SPAR
kr 106
BOG (INDBUNDET)
Eksklusiv medlemspris kr 919

kr 1.499
Normalpris
kr 977
Medlemspris
SPAR
kr 580
BOG (HARDBACK)
Eksklusiv medlemspris kr 25

kr 227
Normalpris
kr 45
Medlemspris
SPAR
kr 202
BOG (HÆFTET)
Eksklusiv medlemspris kr 188

kr 269
Normalpris
kr 196
Medlemspris
SPAR
kr 81
BOG (INDBUNDET)
Eksklusiv medlemspris kr 183

kr 270
Normalpris
kr 192
Medlemspris
SPAR
kr 87
BOG (INDBUNDET)
Eksklusiv medlemspris kr 214

kr 320
Normalpris
kr 225
Medlemspris
SPAR
kr 106
BOG (INDBUNDET)
Eksklusiv medlemspris kr 203

kr 300
Normalpris
kr 213
Medlemspris
SPAR
kr 97
BOG (INDBUNDET)
Eksklusiv medlemspris kr 329

kr 499
Normalpris
kr 346
Medlemspris
SPAR
kr 170
BOG (HÆFTET)
Eksklusiv medlemspris kr 199

kr 299
Normalpris
kr 209
Medlemspris
SPAR
kr 100
BOG (HARDBACK)
Eksklusiv medlemspris kr 145

kr 190
Normalpris
kr 150
Medlemspris
SPAR
kr 45
BOG (INDBUNDET)
Eksklusiv medlemspris kr 275

kr 349
Normalpris
kr 282
Medlemspris
SPAR
kr 74
Vi anbefaler også
BOG (PAPERBACK)
Eksklusiv medlemspris kr 516

kr 597
Normalpris
kr 524
Medlemspris
SPAR
kr 81
BOG (PAPERBACK)
Eksklusiv medlemspris kr 376

kr 416
Normalpris
kr 380
Medlemspris
SPAR
kr 40
BOG (PAPERBACK)
Eksklusiv medlemspris kr 407

kr 506
Normalpris
kr 417
Medlemspris
SPAR
kr 99
BOG (PAPERBACK)
Eksklusiv medlemspris kr 472

kr 540
Normalpris
kr 479
Medlemspris
SPAR
kr 68
BOG (PAPERBACK)
Eksklusiv medlemspris kr 503

kr 619
Normalpris
kr 515
Medlemspris
SPAR
kr 116
BOG (HARDBACK)
Eksklusiv medlemspris kr 490

kr 563
Normalpris
kr 497
Medlemspris
SPAR
kr 73
BOG (HARDBACK)
Eksklusiv medlemspris kr 490

kr 563
Normalpris
kr 497
Medlemspris
SPAR
kr 73
BOG (HARDBACK)
Eksklusiv medlemspris kr 389

kr 450
Normalpris
kr 395
Medlemspris
SPAR
kr 61
BOG (PAPERBACK)
Eksklusiv medlemspris kr 569

kr 664
Normalpris
kr 579
Medlemspris
SPAR
kr 95
BOG (PAPERBACK)
Eksklusiv medlemspris kr 516

kr 597
Normalpris
kr 524
Medlemspris
SPAR
kr 81
BOG (PAPERBACK)
Eksklusiv medlemspris kr 428

kr 484
Normalpris
kr 434
Medlemspris
SPAR
kr 56
BOG (HARDBACK)
Eksklusiv medlemspris kr 414

kr 484
Normalpris
kr 421
Medlemspris
SPAR
kr 70
BOG (PAPERBACK)
Eksklusiv medlemspris kr 393

kr 438
Normalpris
kr 398
Medlemspris
SPAR
kr 45
BOG (HARDBACK)
Eksklusiv medlemspris kr 490

kr 563
Normalpris
kr 497
Medlemspris
SPAR
kr 73
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 428

kr 484
Normalpris
kr 434
Medlemspris
SPAR
kr 56
BOG (PAPERBACK)
Eksklusiv medlemspris kr 463

kr 529
Normalpris
kr 470
Medlemspris
SPAR
kr 66
BOG (HARDBACK)
Eksklusiv medlemspris kr 463

kr 529
Normalpris
kr 470
Medlemspris
SPAR
kr 66
BOG (PAPERBACK)
Eksklusiv medlemspris kr 407

kr 506
Normalpris
kr 417
Medlemspris
SPAR
kr 99