Hurtig levering
Fremragende Trustpilot
Op til 20% Rabat på nye medlemsordrer
Kurv
Strategic Listening
Af: Anette Svingstedt, Mats Heide Engelsk Paperback
SPAR
kr 18
Strategic Listening
Af: Anette Svingstedt, Mats Heide Engelsk Paperback

Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening.

This book provides answers to the following:

  • Why is listening important?
  • What are the barriers to listening?
  • How can both individuals and organizations become better at listening?
  • How can organizations develop strategic listening skills?
  • How does one build a system to improve an organization’s strategic listening? 
Eksklusiv medlemspris 297 kr
Medlemspris 299 kr
Eksklusiv medlemspris og medlemspris er kun for medlemmer. Du bliver automatisk medlem når du køber til eksklusiv medlemspris eller medlemspris. Få 7 dages gratis medlemskab (herefter automatisk 89 kr/30 dage). Læs mere om fordelene
Gratis fragt
23 - 25 hverdage
10 kr
Lavt pakkegebyr
Normalpris 315 kr
Fragt: 59 kr
23 - 25 hverdage
20 kr
Pakkegebyr
Spar 18 kr
Se vores konkurrenters priser her
God 15.857 anmeldelser på

Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening.

This book provides answers to the following:

  • Why is listening important?
  • What are the barriers to listening?
  • How can both individuals and organizations become better at listening?
  • How can organizations develop strategic listening skills?
  • How does one build a system to improve an organization’s strategic listening? 
Produktdetaljer
Sprog: Engelsk
Sider: 106
ISBN-13: 9781032537665
Indbinding: Paperback
Udgave:
ISBN-10: 1032537663
Udg. Dato: 28 nov 2023
Længde: 12mm
Bredde: 177mm
Højde: 254mm
Oplagsdato: 28 nov 2023
Forfatter(e): Anette Svingstedt, Mats Heide
Forfatter(e) Anette Svingstedt, Mats Heide


Kategori Personaleledelse og HR


Sprog Engelsk


Indbinding Paperback


Sider 106


Udgave


Længde 12mm


Bredde 177mm


Højde 254mm


Udg. Dato 28 nov 2023


Oplagsdato 28 nov 2023

MEDLEMSFORDELE
GRATIS FRAGT
SPAR OP TIL 90%
Andre har også købt
BOG (INDBUNDET)
Eksklusiv medlemspris kr 295

kr 500
Normalpris
kr 316
Medlemspris
SPAR
kr 205
BOG (HÆFTET)
Eksklusiv medlemspris kr 200

kr 280
Normalpris
kr 208
Medlemspris
SPAR
kr 80
BOG (INDBUNDET)
Eksklusiv medlemspris kr 208

kr 299
Normalpris
kr 217
Medlemspris
SPAR
kr 91
BOG (INDBUNDET)
Eksklusiv medlemspris kr 380

kr 499
Normalpris
kr 392
Medlemspris
SPAR
kr 119
LYDBOG
Eksklusiv medlemspris kr 95

kr 129
Normalpris
kr 98
Medlemspris
SPAR
kr 34
BOG (INDBUNDET)
Eksklusiv medlemspris kr 214

kr 320
Normalpris
kr 225
Medlemspris
SPAR
kr 106
BOG (INDBUNDET)
Eksklusiv medlemspris kr 262

kr 349
Normalpris
kr 271
Medlemspris
SPAR
kr 87
BOG (HÆFTET)
Eksklusiv medlemspris kr 188

kr 269
Normalpris
kr 196
Medlemspris
SPAR
kr 81
BOG (HARDBACK)
Eksklusiv medlemspris kr 25

kr 227
Normalpris
kr 45
Medlemspris
SPAR
kr 202
BOG (INDBUNDET)
Eksklusiv medlemspris kr 203

kr 300
Normalpris
kr 213
Medlemspris
SPAR
kr 97
BOG (INDBUNDET)
Eksklusiv medlemspris kr 199

kr 299
Normalpris
kr 209
Medlemspris
SPAR
kr 100
BOG (INDBUNDET)
Eksklusiv medlemspris kr 919

kr 1.499
Normalpris
kr 977
Medlemspris
SPAR
kr 580
BOG (INDBUNDET)
Eksklusiv medlemspris kr 329

kr 499
Normalpris
kr 346
Medlemspris
SPAR
kr 170
BOG (INDBUNDET)
Eksklusiv medlemspris kr 223

kr 320
Normalpris
kr 233
Medlemspris
SPAR
kr 97
BOG (HÆFTET)
Eksklusiv medlemspris kr 199

kr 299
Normalpris
kr 209
Medlemspris
SPAR
kr 100
BOG (HÆFTET)
Eksklusiv medlemspris kr 149

kr 249
Normalpris
kr 159
Medlemspris
SPAR
kr 100
BOG (INDBUNDET)
Eksklusiv medlemspris kr 270

kr 399
Normalpris
kr 283
Medlemspris
SPAR
kr 129
BOG (INDBUNDET)
Eksklusiv medlemspris kr 194

kr 270
Normalpris
kr 202
Medlemspris
SPAR
kr 76
BOG (HÆFTET)
Eksklusiv medlemspris kr 197

kr 249
Normalpris
kr 202
Medlemspris
SPAR
kr 52
BOG (INDBUNDET)
Eksklusiv medlemspris kr 220

kr 320
Normalpris
kr 230
Medlemspris
SPAR
kr 100
Vi anbefaler også
E-BOG
Eksklusiv medlemspris kr 62

kr 89
Normalpris
kr 65
Medlemspris
SPAR
kr 27
BOG (PAPERBACK)
Eksklusiv medlemspris kr 257

kr 281
Normalpris
kr 259
Medlemspris
SPAR
kr 24
BOG (PAPERBACK)
Eksklusiv medlemspris kr 154

kr 180
Normalpris
kr 157
Medlemspris
SPAR
kr 26
BOG (PAPERBACK)
Eksklusiv medlemspris kr 288

kr 297
Normalpris
kr 289
Medlemspris
SPAR
kr 9
BOG (PAPERBACK)
Eksklusiv medlemspris kr 385

kr 427
Normalpris
kr 389
Medlemspris
SPAR
kr 42
BOG (PAPERBACK)
Eksklusiv medlemspris kr 385

kr 427
Normalpris
kr 389
Medlemspris
SPAR
kr 42
BOG (PAPERBACK)
Eksklusiv medlemspris kr 446

kr 506
Normalpris
kr 452
Medlemspris
SPAR
kr 60
BOG (PAPERBACK)
Eksklusiv medlemspris kr 397

kr 472
Normalpris
kr 405
Medlemspris
SPAR
kr 75
BOG (PAPERBACK)
Eksklusiv medlemspris kr 211

kr 281
Normalpris
kr 218
Medlemspris
SPAR
kr 70
BOG (HARDBACK)
Eksklusiv medlemspris kr 238

kr 281
Normalpris
kr 242
Medlemspris
SPAR
kr 43
BOG (HARDBACK)
Eksklusiv medlemspris kr 341

kr 371
Normalpris
kr 344
Medlemspris
SPAR
kr 30
BOG (HARDBACK)
Eksklusiv medlemspris kr 380

kr 450
Normalpris
kr 387
Medlemspris
SPAR
kr 70
BOG (HARDBACK)
Eksklusiv medlemspris kr 236

kr 326
Normalpris
kr 245
Medlemspris
SPAR
kr 90
E-BOG
Eksklusiv medlemspris kr 129

kr 185
Normalpris
kr 135
Medlemspris
SPAR
kr 56
BOG (PAPERBACK)
Eksklusiv medlemspris kr 402

kr 450
Normalpris
kr 407
Medlemspris
SPAR
kr 48
BOG (PAPERBACK)
Eksklusiv medlemspris kr 428

kr 484
Normalpris
kr 434
Medlemspris
SPAR
kr 56
BOG (PAPERBACK)
Eksklusiv medlemspris kr 455

kr 518
Normalpris
kr 461
Medlemspris
SPAR
kr 63
BOG (PAPERBACK)
Eksklusiv medlemspris kr 236

kr 326
Normalpris
kr 245
Medlemspris
SPAR
kr 90
BOG (PAPERBACK)
Eksklusiv medlemspris kr 242

kr 337
Normalpris
kr 252
Medlemspris
SPAR
kr 95