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The Trusted Advisor

SPAR
kr 28

The Trusted Advisor

Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable ""Trusted Advisor"" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it''s all about the vital ability to earn the client''s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.
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Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable ""Trusted Advisor"" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it''s all about the vital ability to earn the client''s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.
Produktdetaljer
Sprog: Engelsk
Sider: 256
ISBN-13: 9780743207768
Indbinding: Paperback
Udgave:
ISBN-10: 0743207769
Kategori: Kundeservice
Udg. Dato: 2 jan 2002
Længde: 19mm
Bredde: 232mm
Højde: 152mm
Forlag: Simon & Schuster
Oplagsdato: 2 jan 2002
Forfatter(e) David H. Maister, Robert Galford, Charles Green


Kategori Kundeservice


Sprog Engelsk


Indbinding Paperback


Sider 256


Udgave


Længde 19mm


Bredde 232mm


Højde 152mm


Udg. Dato 2 jan 2002


Oplagsdato 2 jan 2002

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