Hurtig levering
Fremragende Trustpilot
Op til 20% Rabat på nye medlemsordrer
Kurv
The Experience Economy, With a New Preface by the Authors
Af: James H. Gilmore, B. Joseph Pine II Engelsk Hardback
SPAR
kr 30
The Experience Economy, With a New Preface by the Authors
Af: James H. Gilmore, B. Joseph Pine II Engelsk Hardback

Time is limited. Attention is scarce. Are you engaging your customers?

Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral?

Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers'' affections--and ensure their own economic vitality.

This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local.

Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.

Eksklusiv medlemspris 228 kr
Medlemspris 231 kr
Eksklusiv medlemspris og medlemspris er kun for medlemmer. Du bliver automatisk medlem når du køber til eksklusiv medlemspris eller medlemspris. Få 7 dages gratis medlemskab (herefter automatisk 89 kr/30 dage). Læs mere om fordelene
Gratis fragt
5 - 7 hverdage
10 kr
Lavt pakkegebyr
Normalpris 258 kr
Fragt: 59 kr
7 - 10 hverdage
20 kr
Pakkegebyr
Spar 30 kr
Se vores konkurrenters priser her
God 15.842 anmeldelser på

Time is limited. Attention is scarce. Are you engaging your customers?

Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral?

Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers'' affections--and ensure their own economic vitality.

This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local.

Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.

Produktdetaljer
Sprog: Engelsk
Sider: 368
ISBN-13: 9781633697973
Indbinding: Hardback
Udgave:
ISBN-10: 1633697975
Kategori: Kundeservice
Udg. Dato: 10 dec 2019
Længde: 31mm
Bredde: 247mm
Højde: 169mm
Oplagsdato: 10 dec 2019
Forfatter(e) James H. Gilmore, B. Joseph Pine II


Kategori Kundeservice


Sprog Engelsk


Indbinding Hardback


Sider 368


Udgave


Længde 31mm


Bredde 247mm


Højde 169mm

MEDLEMSFORDELE
GRATIS FRAGT
SPAR OP TIL 90%
Andre har også købt
BOG (HARDBACK)
Eksklusiv medlemspris kr 408

kr 563
Normalpris
kr 424
Medlemspris
SPAR
kr 155
BOG (INDBUNDET)
Eksklusiv medlemspris kr 262

kr 349
Normalpris
kr 271
Medlemspris
SPAR
kr 87
BOG (HARDBACK)
Eksklusiv medlemspris kr 173

kr 213
Normalpris
kr 177
Medlemspris
SPAR
kr 40
BOG (PAPERBACK)
Eksklusiv medlemspris kr 179

kr 224
Normalpris
kr 184
Medlemspris
SPAR
kr 45
BOG (PAPERBACK)
Eksklusiv medlemspris kr 211

kr 281
Normalpris
kr 218
Medlemspris
SPAR
kr 70
BOG (HARDBACK)
Eksklusiv medlemspris kr 179

kr 224
Normalpris
kr 184
Medlemspris
SPAR
kr 45
BOG (HÆFTET)
Eksklusiv medlemspris kr 189

kr 280
Normalpris
kr 198
Medlemspris
SPAR
kr 91
BOG (INDBUNDET)
Eksklusiv medlemspris kr 380

kr 499
Normalpris
kr 392
Medlemspris
SPAR
kr 119
BOG (INDBUNDET)
Eksklusiv medlemspris kr 208

kr 299
Normalpris
kr 217
Medlemspris
SPAR
kr 91
BOG (INDBUNDET)
Eksklusiv medlemspris kr 220

kr 320
Normalpris
kr 230
Medlemspris
SPAR
kr 100
BOG (INDBUNDET)
Eksklusiv medlemspris kr 919

kr 1.499
Normalpris
kr 977
Medlemspris
SPAR
kr 580
BOG (INDBUNDET)
Eksklusiv medlemspris kr 329

kr 499
Normalpris
kr 346
Medlemspris
SPAR
kr 170
BOG (INDBUNDET)
Eksklusiv medlemspris kr 183

kr 270
Normalpris
kr 192
Medlemspris
SPAR
kr 87
BOG (HÆFTET)
Eksklusiv medlemspris kr 297

kr 350
Normalpris
kr 302
Medlemspris
SPAR
kr 53
BOG (HARDBACK)
Eksklusiv medlemspris kr 25

kr 227
Normalpris
kr 45
Medlemspris
SPAR
kr 202
BOG (INDBUNDET)
Eksklusiv medlemspris kr 239

kr 329
Normalpris
kr 248
Medlemspris
SPAR
kr 90
BOG (INDBUNDET)
Eksklusiv medlemspris kr 329

kr 499
Normalpris
kr 346
Medlemspris
SPAR
kr 170
BOG (HÆFTET)
Eksklusiv medlemspris kr 191

kr 269
Normalpris
kr 199
Medlemspris
SPAR
kr 78
BOG (HÆFTET)
Eksklusiv medlemspris kr 211

kr 299
Normalpris
kr 220
Medlemspris
SPAR
kr 88
BOG (INDBUNDET)
Eksklusiv medlemspris kr 214

kr 320
Normalpris
kr 225
Medlemspris
SPAR
kr 106
Vi anbefaler også
BOG (HARDBACK)
Eksklusiv medlemspris kr 211

kr 281
Normalpris
kr 218
Medlemspris
SPAR
kr 70
BOG (PAPERBACK)
Eksklusiv medlemspris kr 273

kr 315
Normalpris
kr 277
Medlemspris
SPAR
kr 42
BOG (PAPERBACK)
Eksklusiv medlemspris kr 481

kr 552
Normalpris
kr 488
Medlemspris
SPAR
kr 71
BOG (HARDBACK)
Eksklusiv medlemspris kr 185

kr 235
Normalpris
kr 190
Medlemspris
SPAR
kr 50
BOG (HARDBACK)
Eksklusiv medlemspris kr 315

kr 337
Normalpris
kr 317
Medlemspris
SPAR
kr 22
BOG (PAPERBACK)
Eksklusiv medlemspris kr 154

kr 180
Normalpris
kr 157
Medlemspris
SPAR
kr 26
BOG (PAPERBACK)
Eksklusiv medlemspris kr 221

kr 247
Normalpris
kr 224
Medlemspris
SPAR
kr 26
BOG (HÆFTET)
Eksklusiv medlemspris kr 310

kr 310
Normalpris
kr 310
Medlemspris
BOG (HARDBACK)
Eksklusiv medlemspris kr 228

kr 258
Normalpris
kr 231
Medlemspris
SPAR
kr 30
BOG (PAPERBACK)
Eksklusiv medlemspris kr 227

kr 234
Normalpris
kr 228
Medlemspris
SPAR
kr 7
BOG (PAPERBACK)
Eksklusiv medlemspris kr 159

kr 168
Normalpris
kr 160
Medlemspris
SPAR
kr 9
BOG (HARDBACK)
Eksklusiv medlemspris kr 331

kr 383
Normalpris
kr 336
Medlemspris
SPAR
kr 52
BOG (HARDBACK)
Eksklusiv medlemspris kr 244

kr 281
Normalpris
kr 248
Medlemspris
SPAR
kr 37
BOG (PAPERBACK)
Eksklusiv medlemspris kr 385

kr 427
Normalpris
kr 389
Medlemspris
SPAR
kr 42
BOG (PAPERBACK)
Eksklusiv medlemspris kr 293

kr 427
Normalpris
kr 306
Medlemspris
SPAR
kr 134
BOG (HARDBACK)
Eksklusiv medlemspris kr 901

kr 1.092
Normalpris
kr 920
Medlemspris
SPAR
kr 191
BOG (PAPERBACK)
Eksklusiv medlemspris kr 407

kr 506
Normalpris
kr 417
Medlemspris
SPAR
kr 99
BOG (PAPERBACK)
Eksklusiv medlemspris kr 446

kr 563
Normalpris
kr 458
Medlemspris
SPAR
kr 117
BOG (PAPERBACK)
Eksklusiv medlemspris kr 682

kr 901
Normalpris
kr 704
Medlemspris
SPAR
kr 219
BOG (PAPERBACK)
Eksklusiv medlemspris kr 643

kr 844
Normalpris
kr 663
Medlemspris
SPAR
kr 201